Terms & Conditions

1. Acceptance of Terms

By registering an account, accessing the juan366 website, or using any of our gaming services, you expressly agree to comply with and be bound by these Terms & Conditions, as well as our Privacy Policy and any other policies referenced herein. If you do not agree with any part of these terms, you must immediately cease using the platform and refrain from creating an account.

We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically. Continued use of the platform following any modifications constitutes acceptance of the revised terms.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account and use the juan366 platform. This age restriction is in compliance with Philippine gaming regulations and is strictly enforced. By registering, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation may result in account suspension or termination.

2.2 Jurisdiction

The juan366 platform is intended for use by residents of the Philippines. By using our services, you confirm that you are physically located within the Philippines at the time of access and that online gaming is legal in your jurisdiction. It is your sole responsibility to ensure that your use of the platform complies with all applicable local, regional, and national laws.

2.3 Account Information

When registering an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. juan366 will not be liable for any loss or damage arising from your failure to protect your account information.

2.4 One Account Per Person

Each user is permitted to maintain only one account on the juan366 platform. Creating multiple accounts, using accounts registered in another person's name, or allowing others to use your account is strictly prohibited. Violation of this policy may result in the suspension or permanent closure of all associated accounts, forfeiture of balances, and disqualification from promotions.

3. Deposits, Withdrawals, and Payment Methods

3.1 Deposits

Players may fund their juan366 accounts using approved payment methods, including but not limited to GCash, PayMaya, and other electronic wallets as specified on the platform. All deposits are processed in Philippine Peso (PHP). The minimum deposit amount is ₱100, unless otherwise stated in promotional terms. Deposits are typically credited to your account instantly, though processing times may vary depending on the payment provider.

3.2 Withdrawals

Withdrawal requests are processed in accordance with our standard procedures. The minimum withdrawal amount is ₱200. Withdrawals are typically processed within 5 to 30 minutes during business hours, though processing times may be extended during periods of high volume or for security verification purposes. You may be required to verify your identity before a withdrawal is approved. All withdrawals are subject to our anti-money laundering (AML) and know-your-customer (KYC) policies.

3.3 Fees and Charges

juan366 does not charge fees for deposits or withdrawals. However, your payment provider (e.g., GCash, PayMaya, bank) may impose transaction fees or currency conversion charges. You are responsible for any such fees imposed by third-party payment processors.

3.4 Verification Requirements

We reserve the right to request identity verification documents at any time, including but not limited to government-issued identification, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions, including the suspension of withdrawal privileges.

4. Responsible Gaming and Self-Exclusion

juan366 is committed to promoting responsible gaming practices. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. If you believe you may have a gambling problem, we strongly encourage you to use these tools or seek assistance from professional organizations.

Players may request temporary or permanent self-exclusion from the platform by contacting customer support. During a self-exclusion period, you will not be able to access your account, place bets, or make deposits. Self-exclusion requests are irreversible for the duration specified and cannot be lifted early under any circumstances.

For additional resources and support, players are encouraged to visit responsible gaming organizations and seek professional help if needed. juan366 takes responsible gaming seriously and will cooperate with any reasonable request to limit or restrict account activity.

5. Game Rules and Fair Play

5.1 Game Integrity

All games offered on the juan366 platform are provided by licensed and certified third-party game developers. Game outcomes are determined by random number generators (RNGs) that are regularly tested and audited for fairness. juan366 does not manipulate game results and has no control over the outcome of any individual game round.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account suspension, termination, and forfeiture of funds:

• Using automated software, bots, or scripts to play games or manipulate the platform
• Colluding with other players to gain an unfair advantage
• Exploiting software bugs, glitches, or errors for financial gain
• Using fraudulent payment methods or providing false identity information
• Engaging in any form of money laundering or other illegal financial activity
• Attempting to reverse-engineer, hack, or otherwise compromise the platform's security
• Creating multiple accounts to abuse promotional offers or bonuses

Any winnings obtained through prohibited activities will be voided and forfeited. juan366 reserves the right to report suspected illegal activity to the appropriate authorities.

5.3 Malfunctions and Technical Errors

In the event of a technical malfunction, system error, or game interruption, juan366 reserves the right to void affected bets and refund the corresponding wager amounts. Bets placed during a period of technical error may be cancelled at our discretion. We are not liable for any losses arising from technical failures beyond our reasonable control, including but not limited to internet connectivity issues on the player's end.

6. Bonuses and Promotions

From time to time, juan366 may offer bonuses, free spins, cashback rewards, and other promotional incentives. All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These terms will be clearly communicated at the time the promotion is offered.

Bonuses are intended for personal recreational use only. Any attempt to abuse promotional offers — including but not limited to creating multiple accounts, using bonus funds in a manner inconsistent with the stated terms, or engaging in low-risk betting strategies designed to circumvent wagering requirements — will result in the cancellation of the bonus and any associated winnings.

juan366 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Players are responsible for reviewing the applicable terms before participating in any promotional offer.

7. Intellectual Property

All content on the juan366 platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the website, is the property of juan366 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the platform without the prior written consent of juan366. Unauthorized use of any platform content may result in legal action.

8. Privacy and Data Protection

Your use of the juan366 platform is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using our services, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy. We are committed to protecting your personal information and handling it in accordance with applicable data protection laws.

9. Limitation of Liability

To the fullest extent permitted by applicable law, juan366 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption. Our total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

The platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through the appropriate courts or regulatory bodies in the Philippines. Players who believe they have a complaint regarding the platform's operations are encouraged to contact our customer support team in the first instance.

11. Termination

juan366 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, for any reason including but not limited to breach of these Terms & Conditions, suspected fraudulent activity, or failure to comply with verification requirements. Upon termination, any funds remaining in your account (excluding bonus balances and winnings derived from prohibited activities) will be returned to you via your registered payment method, subject to verification.

You may close your account at any time by contacting customer support. Closure of your account does not affect any rights or obligations that have already accrued prior to the date of closure.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the juan366 platform, please contact our customer support team. Our support staff are available 24 hours a day, 7 days a week, and can assist you in both English and Filipino.

You may reach us by email at: [email protected]

We aim to respond to all inquiries within 24 hours. For urgent matters, we recommend using our live chat feature available directly on the platform.